Free Guide

5 Things Every Small Business Website Needs

A quick checklist to make sure your website is actually working for your business — not just sitting there.

  1. 1

    Mobile-First Design

    Over 60% of your customers are browsing on their phones. If your site does not load fast and look clean on mobile, they leave in under 3 seconds and call your competitor instead. Google also ranks mobile-friendly sites higher in search results.

  2. 2

    A Working Contact Form

    A phone number is not enough. Many customers prefer to send a quick message — especially after business hours. A contact form captures leads 24/7, even while you sleep. Make sure it asks for name, phone, email, and what they need. Every form submission is a potential paying customer.

  3. 3

    Clear Services and Pricing

    Do not make customers guess what you offer or how much it costs. List your services clearly with at least a starting price or "call for quote." Businesses that show pricing get more serious inquiries and fewer tire-kickers. Transparency builds trust before you ever pick up the phone.

  4. 4

    Basic SEO Setup

    SEO means showing up when someone searches "plumber near me" or "auto detailer in Raleigh." At minimum, your site needs: a unique page title with your service and city, a meta description that tells Google what you do, alt text on images, and fast load speeds. Without these, Google does not know you exist.

  5. 5

    Social Proof — Reviews or Results

    People trust other customers more than they trust your marketing. Add at least 2-3 customer reviews, testimonials, or before-and-after photos to your site. If you do not have formal reviews yet, ask your best customers for a quick quote. One real testimonial is worth more than a paragraph of sales copy.

Why These 5 — And Not 50

Most website guides overwhelm you with a laundry list of features. The truth is, a small business website does not need to be complicated. It needs to do these 5 things well:

Get these right and your website becomes your hardest-working employee — bringing in leads while you are out doing the actual work.

Need All 5 Handled for You?

Mr.WhyDIY builds websites with all 5 of these built in — for $250 flat, delivered in 3-5 days.

Get Your Website Built

No monthly fees. No contracts. You own your site.